Shipping policy
MAINLAND UK DELIVERY
We dispatch Monday - Thursday
DPD Next Day - £6.50
- For orders placed Monday-Thursday before 12 pm
- Orders placed after 12 pm will go out the next day
Priority Delivery
- For orders placed after Thursday, 12pm
- Orders will be dispatched the following Monday and arrive the next day
Free Standard Delivery
- Available on orders over £50
- Dispatched within 3-5 working days
Standard Delivery - £4.95
- Dispatched within 3-5 working days
Northern Ireland Delivery
We dispatch Monday - Thursday
Standard Delivery - £4.95
- Dispatched within 3-5 working days
For orders outside the UK please email Pintail Candles for a delivery quote at hello@pintailcandles.com. Unfortunately, we are not able to deliver to the USA or Canada.
Our products are hand-poured on site which means occasionally items can be out of stock. This rarely happens but we would keep you informed of the situation.
DELIVERY FOR TRADE CUSTOMERS
Please call Pintail Candles on 015395 59007 for lead times before placing order.
For new trade or overseas customers please get in touch if you have any queries about ordering or delivery to your premises. Phone: 015395 59007 Email: info@pintailcandles.com.
On our website you can order less than our minimum order level. These smaller orders are available proforma and our minimum carriage costs apply.
UK Mainland: Orders over £200 + VAT – carriage is free.
UK Mainland: Orders below £200 + VAT – carriage is £12 + VAT.
Northern Ireland, Scottish Highlands & Islands: Orders over £300 + VAT – carriage is free.
Northern Ireland, Scottish Highlands & Islands: Orders below £300 + VAT – carriage is charged at cost (a minimum £20 + VAT).
Republic of Ireland: Orders over £400 + VAT – carriage is free. These orders need to be placed via the Pintail Candles office info@pintailcandles.com.
Republic of Ireland: Orders below £400 + VAT – carriage is charged at cost (a minimum of £25 +VAT). These orders need to be placed via the Pintail Candles office info@pintailcandles.com.
Channel Islands, Isle of Man & Europe: carriage is charged at cost. These orders need to be placed via the Pintail Candles office info@pintailcandles.com.